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Guides, tutorials, and answers for everything about Treatlly.
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Find the right guide for your role and needs
Getting Started
Quick start guides and platform overview for new users
3 articlesPatient Guide
Everything patients need to know — booking, payments, prescriptions, video consultation
5 articlesDoctor Guide
Doctor portal — dashboard, appointments, prescriptions, video consultation, earnings
3 articlesReceptionist Guide
Front desk operations — appointments, patient registration, prescriptions, payments
3 articlesClinic Admin Guide
Practice administration — doctors, staff, schedules, billing, add-ons, usage limits
3 articlesAccountant Guide
Financial management — invoices, revenue reports, subscription billing, usage tracking
2 articlesBilling & Subscriptions
Subscription plans, pricing, add-ons, usage limits, upgrades, and invoicing
3 articlesScheduling & Appointments
Slot rules, consultation modes, appointment booking, rescheduling, and cancellation
2 articlesModules & Features
OPD, HMS, Pharma, Lab modules — features, add-ons, and video consultation
2 articlesAPI & Integrations
REST API documentation, mobile API, webhooks, and third-party integrations
1 articleCMS & Website Builder
Manage your clinic public website, pages, themes, and custom domains
1 articleAffiliate Program
Partner referral system — registration, links, commissions, payouts
1 articleTroubleshooting
Common issues, error solutions, and operational support guides
1 articleFeatured Articles
Most helpful guides to get you started
Understanding subscription plans
How Treatlly billing is put together - modules, tiers, add-ons and overage - and what no per-patient commission means in practice.
Common issues and solutions
Problems arranged by what people actually say - booking, login, video consultations, prescriptions, payments and subscription - with the usual cause of each.
Module overview
The four Treatlly modules - OPD, HMS, Pharma and Lab - how they relate, how modules differ from add-ons, and how to choose what you need.
Onboarding checklist
The order to set your clinic up in, from SMS OTP signup through slot rules to publishing your booking site, and what to check before going live.
Registering and signing in
How to create your account with an SMS OTP, what to do if the OTP does not arrive, and why you should never share it.
Booking an appointment
Booking step by step, the difference between walk-in and video slots, what to do when no slots show, and paying.
Popular Articles
Understanding subscription plans
How Treatlly billing is put together - modules, tiers, add-ons and overage - and what no per-patient commission means in practice.
Billing & Subscriptions · 171 viewsCommon issues and solutions
Problems arranged by what people actually say - booking, login, video consultations, prescriptions, payments and subscription - with the usual cause of each.
Troubleshooting · 139 viewsModule overview
The four Treatlly modules - OPD, HMS, Pharma and Lab - how they relate, how modules differ from add-ons, and how to choose what you need.
Modules & Features · 137 viewsOnboarding checklist
The order to set your clinic up in, from SMS OTP signup through slot rules to publishing your booking site, and what to check before going live.
Getting Started · 136 viewsRegistering and signing in
How to create your account with an SMS OTP, what to do if the OTP does not arrive, and why you should never share it.
Patient Guide · 134 viewsCan't find what you need?
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